HavenPetsCo Payment Policy

1. Accepted Payment Methods

HavenPetsCo provides multiple secure payment options to ensure a convenient and reliable checkout experience. We currently accept:

• Visa

• MasterCard

• American Express

• PayPal

• Afterpay (where available)

• Apple Pay

• Google Pay

• Bank transfers for bulk orders (please contact us directly for arrangements)

All transactions are processed in United States Dollars (USD).

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2. Payment Authorization & Processing

Full payment is required at the time an order is placed. Orders will not be processed or shipped until payment has been successfully authorized and received.

If a transaction is declined, fails authorization, or cannot be verified, the order will not be confirmed. In certain cases, temporary authorization holds may appear depending on your financial institution or payment provider.

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3. Pricing & Currency

All prices displayed on the HavenPetsCo website are listed in United States Dollars (USD).

Prices are subject to change at any time without prior notice. Applicable taxes and shipping charges, if any, will be calculated and clearly displayed during checkout before you complete your purchase.

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4. Secure Transactions

HavenPetsCo uses SSL encryption technology and trusted third-party payment processors to protect customer information during transactions.

We do not store or retain credit card numbers or full payment details on our servers.

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5. Refunds & Chargebacks

Refunds are issued in accordance with our Return & Refund Policy.

If you believe there has been an error with your transaction, please contact us at info@havenpetsco.combefore initiating a chargeback so we can promptly resolve the matter.

Unauthorized or fraudulent chargebacks may be formally disputed.

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6. Fraud Prevention & Order Verification

To protect our customers and business, HavenPetsCo reserves the right to cancel, refuse, or place an order on hold if it is flagged for suspected fraudulent or unauthorized activity.

For certain high-value or irregular transactions, additional identity verification may be required before the order is approved and processed.

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7. Contact Us

Store Name: HavenPetsCo
Address: 831 Leach Ave, Thomasville, NC. 27360, USA
Email: info@havenpetsco.com
Phone: +13363139197

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.